About this role
FULLY REMOTE - Helpdesk Technician in Oregon at PROTOCALL SERVICES INC.. Location: Oregon, United States. Role: responding tickets, troubleshooting issues, documenting actions Requirements: High school diploma or equivalent; proven helpdesk or customer support experience; strong written and verbal communication; ability to diagnose basic hardware/software issues; familiarity with Freshservice; may access PHI. Category: Information Technology Seniority: Entry Level Tools: Freshservice Commitment: Full Time Workplace: Remote Languages: English