About this role
FULLY REMOTE - Helpdesk Technician in Georgia at PROTOCALL SERVICES INC.. Location: Georgia, United States. Role: responding support, resolving issues, documenting incidents Requirements: Provide frontline technical support, diagnose and resolve basic hardware/software issues, document and escalate tickets; excellent communication and time management; high school diploma or equivalent. Category: Information Technology Seniority: Mid Level Tools: Freshservice Commitment: Full Time Workplace: Remote Languages: English