About this role
Service Desk Technician II at Okgov. Location: Oklahoma City, Oklahoma, United States. Role: responding calls, resolving tickets, escalating issues Requirements: 2 years help-desk or technical support experience or 48 semester hours toward IT degree; strong phone presence, troubleshooting, diagnostics, multitasking; must work nights/weekends when requested. Category: Information Technology Seniority: Entry Level Tools: CRM, Workday Jobs Hub Commitment: Full Time Workplace: Onsite Languages: English