About this role
Desktop Service Technician at Fil. Location: Toronto or Mississauga. Role: providing support, managing devices, troubleshooting hardware Requirements: Level 2 desktop support with 2+ years experience, proficiency with Windows/macOS, Microsoft 365, Intune, Jamf Pro, ServiceNow, strong troubleshooting, vendor engagement, and Canadian work authorization. Category: Information Technology Seniority: Entry Level Tools: Microsoft Windows 11, Apple macOS, Microsoft Office 2016, Microsoft 365, Microsoft Deployment Toolkit, Autopilot, Azure Intune, Jamf Pro, Dell Wyse Management Suite (WMS), Citrix Director, Zoom, Microsoft Teams, ServiceNow, ZScaler ZPA, Pulse Always-On VPN, Microsoft Configuration Manager (SCCM), Poly, Crestron, Bell Mobility, Lenovo Certifications: itil v4, a+ Commitment: Full Time Workplace: Onsite Languages: English