About this role
Garage Guru Techline Agent at Federal-Mogul Motorparts LLC. Location: Maryland Heights or Southfield. Role: providing support, diagnosing issues, documenting interactions Requirements: 2+ years as technician (or 5+ years as parts counterperson), high school diploma, ASE certifications preferred, strong automotive diagnostic knowledge, proficient with Excel/Outlook/PowerPoint, Salesforce familiarity, strong communication and reporting skills. Category: Customer Service Seniority: Entry Level Tools: Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Power BI, Salesforce Certifications: ase, ase master Commitment: Full Time Workplace: Onsite Languages: English