About this role
Desktop Service Technician at Shamrock Foods Company. Location: Phoenix, Arizona, United States. Role: troubleshooting hardware, resolving issues, documenting tickets Requirements: Provide escalated desktop technical support, troubleshoot hardware/software, follow ticketing and escalation procedures, and communicate with users; strong customer service and typing skills required. Category: Information Technology Seniority: Mid Level Tools: Microsoft Office, Windows, Internet Commitment: Full Time Workplace: Onsite Languages: English