About this role
Servicedesk medewerker at Belastingdienst PROD. Location: Apeldoorn or Netherlands. Role: resolving issues, documenting knowledge, monitoring slas Requirements: MBO-4 level, experience with telephone IT support, familiarity with ITIL and MS-900 preferred, accurate, customer-oriented, and Dutch speaking. Category: Information Technology Seniority: Entry Level Tools: DevOps Certifications: ms-900, itil foundation, verklaring omtrent gedrag (vog) Commitment: Full Time, Temporary Workplace: Hybrid Languages: Dutch