About this role
Sr. IT Operations Technician at Crunchyroll, LLC. Location: Mexico City, Mexico City, Mexico. Role: triaging requests, provisioning devices, administering accounts Requirements: 5+ years IT experience; onsite Mexico City technical lead; troubleshooting Windows and macOS endpoints, mobile devices, VPN/MFA; provisioning devices; admin experience with Google Workspace, Okta, JAMF, Microsoft Intune, Atlassian, Slack, SnipeIT, or Zoom; SaaS/hosted infra. Category: Information Technology Seniority: Senior Level Tools: macOS, Windows, Google Workspace, Okta, JAMF, Microsoft Intune, Atlassian, Slack, SnipeIT, Zoom, VPN, Multi-Factor Authentication (MFA), SaaS Commitment: Full Time Workplace: Onsite Languages: English