About this role
Tier 1 Helpdesk Technician at Overview. Location: Oklahoma City, Oklahoma, United States. Role: assessing requests, troubleshooting issues, escalating tickets Requirements: Capable of obtaining DoD Secret clearance, high school diploma or equivalent, 2+ years technical experience (or associate degree), Service Desk experience, strong communication, end-user device troubleshooting. Category: Information Technology Seniority: Entry Level Tools: ServiceNow Certifications: secret clearance, dod 8570/8140 iat level i, comptia a+, network+, ccna-security, cnd, cpr? Commitment: Full Time Workplace: Onsite Languages: English