About this role
Desktop Support Technician at Tesla. Location: Taipei City, Taiwan. Role: troubleshooting endpoints, supporting users, maintaining systems Requirements: Experience troubleshooting Windows and macOS endpoints, VOIP (Avaya), networking (DNS/DHCP), MS SCCM/Jamf, Active Directory, O365, ticketing systems, and providing 24/7 on-call retail/onsite support; strong English, Cantonese, and Mandarin communication. Category: Information Technology Seniority: Mid Level Tools: Avaya, MS SCCM, Jamf, Active Directory, O365, Windows, OS X, DNS, DHCP, VPN Commitment: Full Time Workplace: Onsite Languages: English, Chinese