About this role
Advanced Network Technician 4 at British Telecommunications PLC. Location: Bengaluru, Karnataka, India. Role: monitoring services, owning incidents, troubleshooting faults Requirements: Monitor and manage global voice/VoIP services, own incidents end-to-end using ITSM/ITIL practices, diagnose and troubleshoot faults, coordinate with vendors, and communicate with customers under shift/on-call operations. Category: Engineering Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: English