About this role
L1 Support Technician at Sword Services. Location: Geneva, Geneva, Switzerland. Role: receiving tickets, triaging incidents, documenting actions Requirements: Prior helpdesk or technical support experience preferred; ability to read logs, use monitoring and ticketing tools, follow procedures, strong written and verbal communication, and professional English. Category: Information Technology Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English, French