About this role
Service Desk Technician I at Corsica. Location: Scottsdale, Arizona, United States. Role: triage incidents, troubleshoot issues, update documentation Requirements: Entry-level IT service desk with 2+ years ITSM experience preferred; 1 vendor certification; high school diploma; strong customer service. Category: Information Technology Seniority: Entry Level Tools: Office 365, Google Apps, TCP/IP, DNS, DHCP, Active Directory, Group Policy, Cloud computing Certifications: vendor (apple, comptia, or microsoft) Commitment: Full Time Workplace: Remote Languages: English