About this role
Service Desk Technician L2 at Milestone Technologies. Location: San Francisco, California, United States. Role: troubleshooting hardware, supporting users, documenting systems Requirements: 2+ years help desk experience with walk-up service; strong Mac and PC support, network troubleshooting, collaboration tools (Slack, Teams, Google Workspace), ticketing/process knowledge, customer service and coaching skills. Category: Information Technology Seniority: Entry Level Tools: ServiceNow, Mac OS, Slack, Microsoft Teams, Google Workspace Commitment: Full Time Workplace: Onsite Languages: English