About this role
*Helpdesk Support Specialist at Lewis and Clark Community College (IL). Location: Godfrey, Illinois, United States. Role: responding requests, troubleshooting issues, documenting tickets Requirements: High school diploma, 1 year customer service experience, valid driver\u0002s license, basic computer and mobile device knowledge, strong communication, familiarity with ticketing/ITSM systems, ability to lift up to 20 lbs. Category: Information Technology Seniority: Entry Level Tools: IT Service Management (ITSM) Certifications: comptia a+ Commitment: Full Time Workplace: Onsite Languages: English