About this role
Intermediate Service Desk Technician at Rsmaus. Location: Melbourne, Victoria, Australia. Role: resolving incidents, providing support, mentoring technicians Requirements: Minimum 2 years IT support experience, tertiary IT qualification (TAFE/diploma), advanced OS and network troubleshooting, Active Directory/Entra administration, ServiceNow incident management, driver’s licence and flexible hours. Category: Information Technology Seniority: Entry Level Tools: Active Directory, Entra, ServiceNow, TeamViewer, Remote Desktop Commitment: Full Time Workplace: Onsite Languages: English