About this role
Supervisor, CX Centers at Lumaenergy. Location: San Juan, Puerto Rico, Puerto Rico. Role: leading teams, resolving issues, monitoring performance Requirements: 4+ years progressive CX/customer service experience with 2+ years leading teams; bachelor’s in business or equivalent experience; valid driver’s license; experience with KPIs, budget and crisis response. Category: Customer Service Seniority: Mid Level Certifications: driver Commitment: Full Time Workplace: Onsite Languages: English