About this role
Cust Contact Rep III DL (Victoria, British Columbia, Canada) at ICBC — Insurance Corporation of British Columbia. Location: Victoria or British Columbia. Role: resolving escalations, providing support, handling enquiries Requirements: Previous driver-licensing contact centre/customer service experience; strong communication, analytical, listening, questioning and organizational skills; ability to manage high-volume phone/email enquiries, resolve escalations, sit for extended periods and use call-centre systems. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Hybrid Languages: English