About this role
Specialist, HelpLine at American Lung Association. Location: United States or United States. Role: answering calls, documenting calls, providing counseling Requirements: Provide tobacco cessation counseling via phone/chat/text/email, maintain documentation, complete certification, 3+ years experience preferred, strong communication, CRM and Microsoft Office proficiency, valid driver's license. Category: Customer Service Seniority: Mid Level Tools: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, CRM Certifications: addiction counselor, tobacco treatment specialist Commitment: Full Time Workplace: Remote Languages: English