About this role
Level 1 NOC Technician at Custom Computer Specialists. Location: Hauppauge, New York, United States. Role: monitoring alerts, troubleshooting issues, escalating incidents Requirements: 1–2 years technical support/NOC experience; familiarity with Windows 10/11, Microsoft 365, Active Directory, networking fundamentals, and customer service; valid driver's license; ability to lift IT equipment. Category: Information Technology Seniority: Entry Level Tools: Microsoft 365, Windows 10, Windows 11, Active Directory, PowerShell, Microsoft Azure, Amazon Web Services (AWS), VMware, Hyper-V, Proxmox, Remote Monitoring and Management (RMM) Certifications: comptia a+, network+, security+, microsoft fundamentals Commitment: Full Time Workplace: Onsite Languages: English