About this role
Senior Customer Success Manager - Multi-lingual at Vonage. Location: Madrid, Community of Madrid, Spain. Role: building relationships, driving adoption, owning renewals Requirements: 8+ years in customer success/technical account management at a SaaS/CPaaS or technology company; fluent in English plus French, Spanish and/or German; hands-on familiarity with messaging, voice, video, Verify, REST APIs, webhooks, SDKs; CRM/CS experience (Salesforce, Gainsight). Category: Sales Seniority: Senior Level Tools: SMS, WhatsApp Business Platform, RCS, Voice, Video, Verify, REST APIs, webhooks, SDKs, Salesforce, Gainsight, VoIP, SIP, WebRTC Commitment: Full Time Workplace: Onsite Languages: English, French, Spanish, German