About this role
Head of Customer Experience at Lovable. Location: Stockholm, Stockholm County, Sweden. Role: owning CX, building agents, driving metrics Requirements: 10+ years experience (5+ years in CX leadership); AI-native operator building agentic support systems; commercial accountability for NRR/churn/CSAT; cross-functional product/engineering/GTM fluency; proven people leader. Category: Customer Service Seniority: Senior Level Tools: Reddit, Discord, LinkedIn, Twitter/X Commitment: Full Time Workplace: Onsite Languages: English