About this role
Customer Experience Manager at Portnox. Location: Austin, Texas, United States. Role: owning journey, overseeing onboarding, managing accounts Requirements: 3–7 years in customer success, account management, project management, or sales (SaaS/cybersecurity preferred). Familiarity with Salesforce and customer success tools, strong project management, communication, and problem-solving skills. Bachelor’s degree preferred. Category: Customer Service Seniority: Mid Level Tools: Salesforce, GUIDEcx, Planhat Commitment: Full Time Workplace: Hybrid Languages: English