About this role
Service Desk Support Specialist at Silvercross. Location: New Lenox, Illinois, United States. Role: troubleshooting hardware, resetting passwords, documenting tickets Requirements: Troubleshoot hardware/software, reset user accounts and passwords, respond to support requests, document and track incidents; high school diploma and customer service skills required; 1-2 years service desk experience preferred. Category: Information Technology Seniority: Entry Level Tools: Track-IT Commitment: Full Time Workplace: Onsite Languages: English