About this role
Customer Success Manager at Mister Safety Shoes. Location: North York, Ontario, Canada. Role: leading team, managing accounts, driving retention Requirements: 5+ years in customer success or account management with team leadership; post-secondary education or equivalent; proficiency with CRM (Salesforce) and reporting (Excel); strong communication and decision-making skills. Category: Customer Service Seniority: Senior Level Tools: Salesforce, Microsoft Excel Commitment: Full Time Workplace: Hybrid Languages: English