About this role
Team Lead - Healthcare Account (Hybrid) at Neolytix. Location: Pasig, Metro Manila, Philippines. Role: leading team, managing workflow, resolving escalations Requirements: Lead customer service team, manage workflows and SLAs, track metrics, handle escalations, develop productivity processes; Athena EMR/EHR experience preferred; reliable home office and headset required. Category: Customer Service Seniority: Mid Level Tools: Athena EMR/EHR Commitment: Full Time Workplace: Hybrid Languages: English