About this role
Customer Success Manager at Ledge. Location: New York City, New York, United States. Role: onboarding customers, managing health, driving expansion Requirements: 5+ years professional experience with B2B SaaS customer-facing roles, proven end-to-end onboarding, ERP/integration technical confidence, strong written/verbal communication, and ability to manage a book of accounts. Category: Customer Service Seniority: Senior Level Tools: Slack, NetSuite, Sage Intacct, Workday, SAP, FloQast, BlackLine, Numeric, API Commitment: Full Time Workplace: Hybrid Languages: English