About this role
Customer Service Specialist at City of KCMO. Location: Kansas City, Missouri, United States. Role: reconciling payments, researching payments, answering calls Requirements: High school diploma plus 3 years customer service experience (or equivalent). Payment research experience and familiarity with KWIC or similar CIS preferred; ability to reconcile payments and conduct detailed account research. Category: Customer Service Seniority: Mid Level Tools: KWIC, PeopleSoft, IVR, RPPS, CRPI Commitment: Full Time Workplace: Onsite Languages: English