About this role
Customer Contact Tech at Army and Air Force Exchange Service (AAFES). Location: Dallas, Texas, United States. Role: resolving inquiries, documenting actions, promoting products Requirements: 1 year customer service/retail experience required; call center experience preferred. Must research and resolve customer inquiries, document actions, and follow policies for collections and account issues. Category: Retail and Wholesale Seniority: Entry Level Tools: Microsoft Outlook, Microsoft Word, Account Services, ATN, Credit Card Management System, CCD, CVS, Microsoft Excel, Microsoft PowerPoint Commitment: Full Time Workplace: Onsite Languages: English