About this role
Technical Account Manager – Middle at SOFTSWISS. Location: Poznań or Warsaw or Belgrade. Role: coordinating communication, assisting clients, troubleshooting issues Requirements: B2+ English and C1+ Russian, strong communication and analytical skills, experience in large-scale software environments, business analysis/product alignment, and familiarity with monitoring/logging and CI/CD tools. Category: Customer Service Seniority: Mid Level Tools: Datadog, ELK, Kibana, JIRA, GitLab CI/CD, HTML, CSS, APIs, React, Server-Side Rendering (SSR) Commitment: Full Time Workplace: Remote Languages: English, Russian