About this role
Enterprise Customer Success Manager at Laurel. Location: San Francisco or Los Angeles. Role: owning relationships, driving adoption, managing renewals Requirements: 8+ years in post-sales Customer Success/Account Management for B2B SaaS; enterprise customer experience; proven renewals and expansion track record; strong communication, project management, and data-driven approach. Category: Sales Seniority: Senior Level Tools: Gainsight, ChurnZero, Catalyst, Salesforce Commitment: Full Time Workplace: Onsite Languages: English