About this role
Customer Success Manager- NOA Higher Ed. West Coast (USA Remote) at Turnitin, LLC. Location: Washington, District of Columbia, United States. Role: securing renewals, driving adoption, building relationships Requirements: 5+ years in customer success or account management in SaaS/EdTech; proven renewal/upsell track record; executive relationship building; data-driven and organized; CRM experience. Category: Customer Service Seniority: Senior Level Tools: Salesforce, Gainsight, Totango Commitment: Full Time Workplace: Remote Languages: English