About this role
Customer Success Manager- NOA Higher Ed. West Coast (USA Remote) at Turnitin, LLC. Location: Chicago, Illinois, United States. Role: securing renewals, driving adoption, building relationships Requirements: 5+ years in customer success or account management in SaaS/EdTech, proven renewal and upsell track record, executive relationship building, data-driven, strong communication, proficiency with CRM/CS tools. Category: Customer Service Seniority: Senior Level Tools: Salesforce, Gainsight, Totango Commitment: Full Time Workplace: Remote Languages: English