About this role
Senior Member Support Specialist at Collective. Location: San Francisco or United States. Role: conducting calls, guiding members, documenting interactions Requirements: 4+ years customer/support experience and 2+ years in accounting/tax; strong payroll knowledge; experience with Xero/QuickBooks Online/Gusto/ADP; excellent communication and attention to detail. Category: Customer Service Seniority: Senior Level Tools: Xero, QuickBooks Online, Gusto, ADP, Salesforce Commitment: Full Time Workplace: Remote Languages: English