About this role
Team Leader Customer Care (H/F) at Nopillo. Location: Paris, Ile-de-France, France. Role: Manage team, Coach agents, Improve processes Requirements: 6+ years in CDI customer care management, strong B2C experience, 2+ years leading teams, experience with complex domains (accounting, taxation, legal, finance) and HubSpot proficiency. Category: Customer Service Seniority: Senior Level Tools: HubSpot, Zendesk, Salesforce, Intercom, Freshdesk, Front Commitment: Full Time Workplace: Hybrid Languages: French, English