About this role
Customer Success Manager at Solink. Location: Ottawa or Toronto. Role: owning accounts, driving retention, leading onboarding Requirements: 5+ years managing SaaS customer accounts, strong communication and executive-facing skills, technical aptitude (networking/scripting/cloud), customer advocacy, experience with onboarding/QBRs; must pass criminal record check and be eligible to work in Canada. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Hybrid Languages: English