About this role
Assistant Manager / Manager, Customer Success at Cvent. Location: Gurugram, Haryana, India. Role: managing team, coaching staff, handling escalations Requirements: 12+ years overall experience with 7+ years in leadership; B2B customer success/account management background; strong people management, communication, and analytical skills; Microsoft Office, Salesforce and Gainsight experience; SaaS/event industry helpful. Category: Customer Service Seniority: Senior Level Tools: Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Salesforce, Gainsight Commitment: Full Time Workplace: Onsite Languages: English