About this role
Customer Success Specialist | Spécialiste Customer Success at Alveole. Location: Montréal, Quebec, Canada. Role: managing accounts, driving adoption, re-engaging accounts Requirements: 2+ years customer success or 3–4 years customer-facing experience; experience managing large B2B SaaS account portfolios, CRM and ticketing familiarity, strong communication, prioritization, and English fluency. Category: Customer Service Seniority: Entry Level Tools: MyHive, Zendesk, HubSpot, CRM Commitment: Full Time Workplace: Hybrid Languages: English