About this role
Technical Support Specialist II at New England Life Care. Location: Concord, New Hampshire, United States. Role: fielding requests, resolving issues, maintaining accounts Requirements: Experience supporting Windows/Active Directory environments, troubleshooting hardware/software and network issues, creating user accounts, on-call participation, valid driver’s license, and 6–12 months related experience or equivalent education. Category: Information Technology Seniority: Entry Level Tools: Microsoft Windows, Active Directory, Citrix, Terminal Services, Microsoft Exchange, Microsoft SQL Server, Microsoft Office, Microsoft Office 365, ShoreTel, DNS, WINS, DHCP, TCP/IP, routers, firewalls, anti-virus software Certifications: network or systems administration Commitment: Full Time Workplace: Onsite Languages: English