About this role
Digital Customer Service Representative at Stenger & Stenger. Location: Grand Rapids, Michigan, United States. Role: monitoring emails, responding professionally, escalating issues Requirements: Monitor and respond to high volume inbound consumer emails, follow legal/compliance guidelines, interpret account details, and escalate complex cases; strong written communication and attention to detail required. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English