About this role
Gestionnaire de l'expérience client 1 (Dorval, Quebec, CA) at IMP Group. Location: Dorval, Quebec, Canada. Role: managing experiences, leading teams, analyzing feedback Requirements: Bachelor's degree in communications, business, marketing or related field; 3-5 years in customer service; people management experience; bilingual in English and French; data-driven decision making; digital marketing tools experience; strong customer service skills. Category: Customer Service Seniority: Mid Level Tools: Microsoft Office, Google Workspace, Marketing analytics tools, Social media platforms Commitment: Full Time Workplace: Onsite Languages: English, French