About this role
Senior Manager, Mid-Market Customer Value Partners at Multiverse. Location: London, England, United Kingdom. Role: leading team, designing systems, driving retention Requirements: 3–6 years leadership experience in scaling operations or customer success; proven people leader and systems thinker; experience designing scaled playbooks; expert usage of CRM/CSM tools (Salesforce, Gainsight). Category: Customer Service Seniority: Mid Level Tools: CRM, CSM, Salesforce, Gainsight Certifications: dbs Commitment: Full Time Workplace: Hybrid Languages: English