About this role
Stakeholder Services Representative at New York ISO. Location: Rensselaer, New York, United States. Role: managing inquiries, documenting activities, resolving issues Requirements: Bachelor's degree required, 5+ years in electric utility or related technical field, strong communication, PC/MS Office proficiency, ability to analyze technical documents and resolve complex market/system inquiries. Category: Customer Service Seniority: Senior Level Tools: MIS, JESS, CSI, iTOA, GFER, DSS, SDX, DRIS, TCC, ICAP, CMS, SSAM, GADS, CRM, Knowledge Article Platform, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, email, internet programs Commitment: Full Time Workplace: Hybrid Languages: English