About this role
Director of Customer Success at Mercell. Location: Stockholm or Copenhagen or Utrecht or Oslo. Role: driving adoption, leading teams, scaling processes Requirements: 6+ years in customer success or commercial leadership in SaaS/tech, proven multi-market team leadership, commercial acumen for adoption/retention/expansion, analytical and stakeholder-management skills, fluent English. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Hybrid Languages: English