About this role
Head of Customer Success at FrankieOne. Location: Melbourne, Victoria, Australia. Role: leading team, designing model, driving retention Requirements: 5+ years customer success leadership in SaaS, experience scaling CS functions, managing enterprise and mid-market portfolios, strong stakeholder management, data-driven approach, experience with offshore teams valued. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Hybrid Languages: English