About this role
Senior Specialist, Social Media Community Manager at ADT. Location: Irving or Boca Raton. Role: leading engagement, monitoring sentiment, tracking metrics Requirements: 5+ years community management experience, managing high-volume interactions and escalations, strong writing and judgment, data fluency with social metrics, and ability to coordinate cross-functional responses. Category: Marketing Seniority: Senior Level Commitment: Full Time Workplace: Hybrid Languages: English