About this role
Specialist, Marketing Call Centre at Shoppers Drug Mart. Location: Toronto, Ontario, Canada. Role: responding inquiries, maintaining KPIs, identifying issues Requirements: 2-4 years call centre or customer service experience supporting retail operations; post-secondary education in related field preferred; strong verbal/written communication and computer skills; proficiency with Microsoft Office and retail supply chain systems. Category: Customer Service Seniority: Entry Level Tools: Microsoft Excel, Microsoft PowerPoint, SAP, Genesys, Service Now, WMS Commitment: Full Time Workplace: Onsite Languages: English