About this role
Customer Success Manager, Mid Market (YC) at Rippling. Location: United States. Role: managing accounts, guiding customers, driving adoption Requirements: 3+ years SaaS customer-facing experience, strong written/verbal communication, account management, training customers and internal teams, ability to manage large book of business; payroll/HRIS experience preferred. Category: Customer Service Seniority: Mid Level Tools: Rippling, HRIS, Slack, Microsoft 365 Commitment: Full Time Workplace: Remote Languages: English