About this role
Senior CRM Expert at The Customization Group. Location: Ho Chi Minh City, Ho Chi Minh, Vietnam. Role: owning lifecycle, leading segmentation, mentoring team Requirements: 5+ years CRM/lifecycle experience with strategy ownership, proven retention results, hands-on with Emarsys/Iterable/Braze/CleverTap, agentic AI experience, strong segmentation/testing/measurement, CET overlap, working-level English. Category: Marketing Seniority: Senior Level Tools: Emarsys, Iterable, Braze, CleverTap, SQL Commitment: Full Time Workplace: Onsite Languages: English