About this role
Merchant Credit Specialist (voice role, AUS market - 6 AM shift) at American Express. Location: Kuala Lumpur, Kuala Lumpur, Malaysia. Role: maximizing collections, investigating disputes, reconciling accounts Requirements: 1-3 years call centre or hospitality experience; collections/service experience advantageous. Requires customer service, analytical skills, Microsoft Excel/Word proficiency, and excellent English; flexible to shift, weekend and public holiday work. Category: Customer Service Seniority: Entry Level Tools: Microsoft Excel, Microsoft Word Commitment: Full Time Workplace: Hybrid Languages: English